SHIPPING & RETURNS
HOW SOON WILL I RECEIVE MY ORDER?
We aim to deliver within 2-6 working days approximately (Mon-Fri) in the US, and 3-12 days worldwide. Orders placed after 1pm may take an extra days delivery. Please note, during busy periods, such as sale and Christmas, US delivery may take between 3-8 days and for worldwide shipping 12-17 days.
WHEN WILL I KNOW MY ORDER HAS BEEN SHIPPED?
As soon as you have received your ‘Dispatch Confirmation’ email from us with your USPS tracking number, you will know it has left our warehouse on this date. Please note, all shipments are collected around 5pm PST, so no tracking numbers will show any movement on the USPS website before this time, as the orders would not have been scanned out of our warehouse and into first location on route to you.
SHOULD I INCLUDE MY PHONE NUMBER WHEN ORDERING?
Yes, please ensure that a valid contact telephone number is added to all orders, including paypal and paypal express. The carrier needs this incase of any difficulty finding an address. Failure in providing one could result in a severe delay of your delivery.
I NEVER RECEIVED MY ORDER, WHAT SHOULD I DO?
In rare cases, packages can get lost in the mail. Never fear, if your package is lost, we will replace it for you at no charge. However, if the tracking number indicates that your package has been delivered to you, we cannot be held responsible for a package that is claimed to have never been received.
Return & Exchange Policy
If you purchased an item(s) from uniformitywear.net and want to exchange it for a different color, size or style, you can do so by returning the item(s), within 20 days of receiving the shipment, to the address below with a copy of your original receipt and a written explanation of the items you would like. Please contact our customer service department prior to returning the item to check availability. Item(s) being sent back for exchange must be in new, unused condition with original tags still attached. We will ship the new items to the original ship to address at no extra charge. All exchanges are dependent on current stock.
Item(s) purchased from uniformitywear.net must be returned in new, unused condition with original tags still attached in order to receive a refund, within 20 days of receiving the shipment. Limited edition or items and items purchased on sale can not be returned for a refund.
To return an item(s) from a refund just send it to the address below with a copy of the original invoice and a written explanation of why the item(s) is being returned. A refund will be issued in the original form of payment. Please note that we cannot refund the original shipping charges and all returns are subject to a 5% restocking fee.
All returns and exchanges should be shipped via insured traceable mail in a secure package to the following address: